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Stage component in Zoho CRM | Public Early Access 2023

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We hope you’re well! We are thrilled to introduce you to Stage component in Zoho CRM. This is a public early access feature and is available to customers upon request. Please submit your request for early access by filling this form.  Analytics is at the epicenter of every successful business out there. It shows the reality […]

Introducing Global Sets for easy management of similar picklists in CRM

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Hello folks, As administrators who implement and manage CRM solutions, you may have dealt with picklists that are present across multiple modules and have the same picklist values. For example, consider picklists with industries as picklist values. These are used across leads, contacts, accounts, and custom modules. The purpose of collecting this detail is, among […]

Introducing call transcription and intelligence

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We’re thrilled to introduce Call Transcription and CallIntelligence—new features under Zia. You can now get transcribed audio recordings of your phone conversations, and together with Zia’s intelligent analysis, you can derive call-related details and customer information from them as well. Let’s get into the details. Call transcription  In today’s business world, calls are a very efficient way to communicate […]

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